Portland Center Stage logo
128 NW Eleventh Ave, Portland, OR 97209 · 503-445-3700 · www.pcs.org
Portland Center Stage logo

FAQ

OUR RISK-FREE TICKET GUARANTEE
The world is brighter when we come together! We are thrilled to return to the stage in the fall, but we know there is still some uncertainty about the year ahead. Rest assured that safety and flexibility will continue to be our top priorities. We can’t wait to welcome you back to the theater!

Subscription Tickets

We will continue to provide the ultimate flexibility for our subscribers! We understand each person has different needs, and we look forward to welcoming you back to the theater when it's comfortable for you. Contact our box office and we'll work with you to find a solution that honors the value of your tickets: boxoffice@pcs.org or 503-445-3700.

We’re delighted to be able to bring back The Curious Incident of the Dog in the Night-Time after having to cancel it because of the shutdown. However, this means that some subscribers who already had the chance to see the show, will have it in their new lineup. If you don’t want to revisit this beautiful show, we will happily adjust your season tickets accordingly. 

Hedwig is also returning and is literally back by popular demand. For subscribers who don’t want to see this triumphant show again, we will happily adjust your season tickets as well.

If you were a Main Stage or Everything subscriber during our 2019-2020 season and you renew your season tickets by 8/2/21, we will guarantee your seats in the U.S. Bank Main Stage.

Tickets for subscribers will be mailed out in early September.

Ticket Vouchers & Show Cancellations

Your vouchers from canceled performances in the spring of 2020 will not expire. The value of those vouchers can be applied toward the purchase of new tickets, or season ticket packages, at your convenience. You may redeem the value when purchasing online (once you are logged into the account that has the associated credit) or by calling the box office at 503-445-3700. If you’d prefer, you can also donate your ticket value back to us as a tax-deductible investment in our future (and you'll receive a gift receipt and our deepest gratitude!)

Credits on your account can be redeemed when checking out online (once you are logged into the account that has the associated credit) or by calling our box office at 503-445-3700. Credits may only be redeemed for tickets. If you’d prefer, you can also donate the credit value back to us as a tax-deductible investment in our future (and you'll receive a gift receipt and our deepest gratitude!).

If, for any reason, we must cancel performances, we will honor your commitment to us by offering a full array of ticket exchange and refund options.

As part of our commitment to broadening and deepening our work as an antiracist theater, we are reducing the 6-day performance/rehearsal schedules, so our artists can have two days off each week. This is one of the many areas where our antiracism efforts are having a positive impact on both our artists and our staff. We know many will miss our Tuesday night performances, but we hope you will join us in supporting these efforts by being flexible about the day you attend. Learn more about our social justice commitments.

You spoke and we listened! We've kept our student matinees at 11 a.m. so students can return before the end of the school day. But we changed public matinees to 2 p.m. due to popular demand.

Health & Safety

The health of our patrons and staff will continue to be a top priority. We will only hold performances if it is safe to do so. We will follow all of the recommended health guidelines and requirements set forth by the Oregon Health Authority — including mask requirements, vaccination recommendations, social distancing, postponements, etc. — however they may shift in the season ahead. In addition, our building is fortunate to have a robust HVAC system that is capable of fully exchanging the air every 10-12 minutes, and we have excellent cleaning practices in place. 

As protocols shift, we will communicate all details with ticket holders in advance of each performance. We understand each person has different needs, and will provide ultimate flexibility as we welcome people back to the theater.

Learn More About Health & Safety at PCS

If social distancing requirements are in place, it's likely that we'll have to again delay productions. However, if social distancing ordinances, or the general care for the health of our artists and audiences, end up reducing our capacity in a way that impacts seating, we will communicate any changes with you in a timely manner and find you comparable seats and dates to the best of our ability.

Accessibility

We offer a variety of services for patrons, including wheelchair access, audio description, large print programs, assistive listening devices, and open captioned and sensory-friendly performances.

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Our Values

We have had a longstanding commitment to equity, diversity, and inclusion. More recently, we have come to a stronger understanding and awareness of how white supremacy has been a core foundation of the American theater. We believe that an active anti-racist approach is the only way to create change. When we lift up and support the most vulnerable among us, we all benefit; our community grows stronger together; our society thrives. You can learn more about our efforts at pcs.org/idea.

Learn More

In 2019, we formed the inclusion, diversity, equity, and accessibility (IDEA) team with the goal of co-creating safety for our community by identifying and interrupting instances of racism and all forms of oppression when we witness them. We have created a set of community guidelines to ensure safety for all members of the PCS community and to provide opportunities for accountability and learning when instances of oppression occur. We are also developing an anti-racism roadmap as part of our strategic plan that will incorporate several initial goals and commitments. This work is developing and ongoing, as we actively seek to create a vital, thriving future for our organization and community.

Location & Hours

We are located at 128 NW 11th Ave, between NW Couch & Davis street. One block north of Powell’s Books in the Pearl.

Map & Directions

There are a number of parking garages nearby and on-street parking is free after 7 p.m.

Map & Directions

The Armory is conveniently located directly on the Portland Streetcar line, close to TriMet stops and walking distance from many downtown hotels.

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Noon to 6 p.m., Mon.–Fri.
Summer & holiday hours vary

Other

Yep! Check out our rentals page for more information. You can fill out a rental request form or call our rental team at 503-445-3824, Monday - Friday, 10 a.m. - 6 p.m.

Rent The Armory

Please stay connected with us through our programming, emails, and social media! We are a community service organization and your participation means the world to us. 

Gifts of any size are also greatly appreciated! Ticket revenue comprises only 60% of our budget. Your generosity allows us to lift up electric, joyful, urgent work and help support the incredible artists who bring this work to life. Thank you!

Donate Now

Call our friendly patron services team at 503-445-3700 or email us at boxoffice@pcs.org.

Noon to 6 p.m., Mon.–Fri.

Portland Center Stage is committed to identifying & interrupting instances of racism & all forms of oppression, through the principles of inclusion, diversity, equity, & accessibility (IDEA).

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Season Superstars

Season Supporting Sponsors

Season Producing Sponsors