Location & Hours
We are located at 128 NW 11th Ave, between NW Couch & Davis street. One block north of Powell’s Books in the Pearl.
There are a number of parking garages nearby and on-street parking is free after 7 p.m.
Noon-6 p.m., walk-up available until 8 p.m. on performance days. (Summer & holiday hours vary.)
We offer unlimited exchanges at no additional fee provided you notify us before the show starts. If you exchange into a higher cost ticket, just pay the difference!
We don't cancel performances due to weather except in the most severe of conditions. Unless otherwise noted here on our website, the show will go on.
If conditions aren't safe for you to travel to the theater, please contact us prior to your scheduled performance and we'll be glad to work with you on finding the best possible solution. In the unlikely event that performances are cancelled because of the weather, rest assured that we will honor the value of your ticket to a future performance. Please know that email and phone wait times are exceptionally long during inclement weather events, we will be in touch as soon as possible.
At the Show
Our house manager will make every effort to seat your party, if possible, but late seating is not guaranteed, nor are your reserved seats guaranteed if you are seated late. Please arrive early.
If something urgent comes up, your babysitter or other important contacts can reach you by calling us at 503-445-3727. We'll have an usher find you immediately.
Have at it until the lights dim in the theater and the show gets underway. If you post a photo before or after the show on social media, please credit our amazing designers.
Yes! There are question and answer sessions with the cast and crew after select weekend and Thursday matinees. Additionally, there are pre-show Prologues (brief informational talks) at 6:55 p.m. before every weeknight performance on the U.S. Bank Main Stage.
Specific dates for Q&As and Prologues are listed on the individual show pages.