Employment


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We seek staff members who have a passion for the arts and who enjoy working in a creative and demanding environment. As an Equal Opportunity Employer, Portland Center Stage is committed to supporting a diverse workforce and does not discriminate in employment based on race, color, religion, sex or national origin. Qualified applicants are considered for all positions without regard to age, marital status, sexual orientation, or the presence of a non-job-related medical condition or handicap.


CATERING SUPERVISOR

Position Description

The Armory Café and its staff are an important component of the theatergoing experience offered at Portland Center Stage.

The Catering Supervisor works in partnership with the entire front and back of house teams to ensure that patrons, artists, staff, and guests receive exemplary customer service and hospitality. Candidates for this position must adhere to food service regulations as prescribed by the Multnomah County Health Department and the Oregon Liquor Control Commission. The most qualified candidate will have a minimum two years of kitchen management experience and an elevated sense of ownership over kitchen responsibilities. In addition, proven success with event planning and catering execution is required with a minimum of two years experience in a supervisorial role. The Catering Supervisor, with help from the Food & Beverage Manager, is responsible for catering events for in-house and outside clients.

Essential Responsibilities

  • Ensure that the back of house staff is maintaining the highest standard of prepping and plating food for all catered events
  • Ensure that all food is adequately covered, labeled, dated, and rotated.
  • Responsible for all shopping and ordering for catered events. Track product accurately.
  • Responsible for distributing tasks of Kitchen Assistant and Service Staff for catering events keeping in mind that you will be sharing space and staff with the Kitchen Supervisor.
  • Ensure the production of prepared foods is completed on time for catering events.
  • Supervise front of house staff during events - set up, serving, bartending and break down. When events start you will be facilitating front of house to make sure the event runs smoothly.
  • Maintain a clean and orderly workspace at all times.
  • Ability to work with little supervision during high-stress times is critical.
  • Proficient in the Microsoft Office Suite.
  • Create bids and draft invoices for all events. Work with the finance department to ensure deposits have been collected and accounted for. Stay within the Food & Beverage Managers budget.
  • Note: this job follows the schedule of productions at PCS, meaning there will be periods of little to no work for 1-2 weeks at a time.

Qualifications & Skills

  • Valid Food Handlers/OLCC Alcohol Service permits in hand.
  • Must have a clean driving record and valid driver’s license.
  • Leadership qualities are essential, as is a desire to pass on kitchen skills to back of house staff and event execution skills to front of house staff. Must be able to delegate clearly in times of high stress.
  • Fundamental cooking techniques, including skill with a knife (speed, safety, consistency) and attention to detail for catering plating.
  • Strong work ethic and adaptability. Oftentimes there will be coinciding events in the kitchen/café area, and one must possess a calm and accommodating demeanor.
  • Self-motivated to identify problems and resolve them quickly.
  • A strong combination of event, catering, serving, bartending and administrative skills required.
  • Create a catering menu for the 2016-17 season. The menu must be seasonal, local, cost-efficient, varied for all diet types and will have options ranging from appetizers to buffet to breakfast service.
  • Be prepared to customize menus on a client-by-client basis.
  • Ability to stand for extended periods of time.
  • Ability to lift a minimum 50 lbs.
  • Ability to visually examine products for quality, aesthetics and freshness.
  • Open availability necessary, including weekends, daytime, and early evening hours.

Physical Requirements & Working Conditions

  • Ability to stand for extended periods of time.
  • Ability to lift a minimum 50 lbs.
  • Ability to visually examine products for quality, aesthetics and freshness.
  • Open availability necessary, including weekends, daytime, and early evening hours.

Salary & Benefits

  • This position is part-time, hourly, seasonal, non-exempt.
  • Complimentary tickets to Main Stage and Studio productions.
  • Employee meal benefits.

To Apply:

Please send a cover letter and resume to hr@pcs.org with the subject line “Catering Supervisor/PCS Website.” Application deadline is August 10, 2016. No phone calls please.



INFORMATION TECHNOLOGY ASSOCIATE

Position Summary

The IT Associate is a full-time, non-exempt position. Assists the IT Administrator in daily operations for PCS’s Computer System and Network for all departments, and serves as principal user help desk. Such operations include ongoing inventory, maintenance, repair, and ordering for PCS IT systems, desktop hardware and software.

Specific Responsibilities:

  • Provide outstanding customer service and maintain PCS staff productivity through help desk support.
  • Maintain inventory of all hardware/software assets, maintenance records, and renewals.
  • Provide Level I and II support to end users and data administration functions.
  • Repair and maintenance of all company’s software, hardware, and networking technologies.
  • Lead point of contact with vendors and clients on PCS wireless routers, printers, and copiers.
  • Research, costing, and ordering for IT-related technologies.
  • Support Apple products on a limited basis, including network connectivity, shared volumes and resources, and providing maintenance and repairs of software.
  • Assist the IT Administrator in the management of PCS’s Network through managing the server services and installing and updating PCS server systems as directed.
  • Other duties as assigned.

Qualifications:

  • Associate’s degree or equivalent training preferred.
  • Minimum 1 year experience working with computer systems and networks and a wide variety of software.
  • Some knowledge of Non-profit theatre operations, ticketing, contributions and interest in theatre as an art form is helpful, not required.
  • User interaction skills, including experience in help desk issues and working with a variety of users.

Skills and Knowledge:

  • Outstanding communication, organizational, and team building skills.
  • Focused and flexible, with a strong attention to detail.
  • Self-motivated with the ability to work on multiple projects simultaneously with limited supervision.
  • Ability to build effective working relationships with co-workers.
  • Sensitivity with confidential information.
  • Excellent computer skills, including experience with Microsoft Networking, MS Exchange, VMWare, BackupExec, Firewall, Antivirus, and database systems.

Salary & Benefits:

  • Salary Range: DOE, hourly, non-exempt, annual range in mid-thirties.
  • Medical benefits, including health, dental and vision available 1st day of month following hire.
  • Paid Time Off.
  • 403 (b) retirement plan available with a 2% company match.
  • Complimentary tickets to all of our productions.

To Apply

Please send a cover letter and resume to hr@pcs.org with the subject line “IT Associate/PCS Website.” In your cover letter, please tell us where you first saw this position opening. Applications will be reviewed as they are submitted. The position is open until filled. No phone calls, please.



FOOD & BEVERAGE SERVICE STAFF

Position Description

Employees in our food and beverage program work in partnership with the entire front of house team to ensure that patrons, artists, staff and guests receive exemplary customer service and hospitality.

The Food & Beverage Service Staff is responsible for table service in the café during performances as well as catering events hosted at the Gerding Theater at the Armory. Candidates for this position must adhere to both food service regulations as prescribed by the Multnomah County Health Department, as well as alcohol service regulations as prescribed by the Oregon Liquor Control Commission (OLCC).

Essential Responsibilities

  • Serve high-quality food and beverages at a quick pace to ensure all patrons are seated for the performance on time.
  • Work to reduce waste.
  • Assist all food and beverage staff during service as needed.
  • Maintain a clean and orderly work space at all times. Thoroughly clean the dining and lobby spaces at the end of each shift.
  • Assist customers with cash handling transactions with attentiveness and accuracy.
  • Additional duties as assigned by the Food & Beverage Manager, Café Supervisor and/or Catering Supervisor.
  • Help execute catering events with extreme attention to detail, pacing and client’s needs.
  • Aid other departments during events if necessary.
  • The ability to multitask with a sense of urgency and timeliness is essential. Candidates must be able to work efficiently with ease and calm, while projecting confidence and professionalism.
  • Previous barback and/or bartending experience in a high volume setting is essential. Candidates must be able to respond to Lead Bartender requests immediately. The ability to multitask the demands of the patrons while accurately preparing drinks is critical.
  • Previous serving experience in dinner and/or brunch preferred. Candidates for this position must be able to respond to the requests of the Kitchen Supervisor and Shift Lead immediately.
  • Neat and clean appearance required.
  • Candidates must demonstrate an effortless and friendly demeanor, excellent oral communication skills, and a positive can-do attitude.
  • Strong attention to detail.
  • Ability to follow instructions and procedures. Ability to lead oneself with a self-starting attitude. This job structure is atypical. The candidate who can make quick and informed decisions at times without supervisor’s instruction is highly desirable.
  • A desire to cultivate relationships with our consistent customer base.

Qualifications & Skills

  • Food Handlers/OLCC Alcohol Service permits in hand.

Physical Requirements & Working Conditions

  • Ability to stand for extended periods of time.
  • Ability to lift a minimum 30 lbs.
  • Ability to work in a fast-paced environment with rapidly changing priorities.
  • Ability to provide consistent service to patrons during multiple high-volume performances per day.
  • Open availability preferred. Includes weekends, daytime, and early evening hours.
  • Note: this job follows the schedule of productions at PCS, meaning there will be periods of little to no work for 1-2 weeks at a time.

Salary & Benefits

  • Salary commensurate with experience.
  • This position is part-time, seasonal and non-exempt.
  • Complimentary tickets all our productions.
  • Employee meal benefits.

To Apply

Please send your cover letter, resume and three professional references to hr@pcs.org with the subject line “Service Staff/PCS Website.” In your cover letter, please tell us where you first saw this position opening. Application deadline is Thursday, August 18, 2016. No phone calls or walk-ins, please.



DEVELOPMENT ASSOCIATE

Position Summary

Portland Center Stage is seeking to hire a detail-oriented, articulate, and highly-motivated Development Associate with two to four years of development experience to support our development team. This position is full time, hourly. The Development Associate helps the team to leverage new opportunities, cultivate critical relationships, and maintain high standards of excellence in all external communications and relationships. Is position reports to the Director of Development and will provide administrative and data entry support to the Development Department, understand and respond effectively to the needs of the individual donors, and serve as an important liaison with the community.

Position Responsibilities

  • Supports the execution of strategies for cultivating and tracking donations and benefits from all giving sectors.
  • Conducts prospect research at the direction of the Development team, and recommends prospects for solicitation.
  • Assists and implements specific subscriber and donor messages, communications and activities for converting subscribers to donors and to increase donor levels of giving.
  • Responsible for developing and maintaining additional fundraising administrative tools, including prospect spreadsheets, annual solicitation and reporting calendars, and tools for tracking income and progress toward income goals.
  • Records gifts/pledges, sends acknowledgement letters, track benefits, and maintain donor profiles.
  • Assists the Special Events Manager in all aspects of coordinating fundraising events including planning, printing, disseminating information and invitations, tracking income and responses, executing events, sending acknowledgements of donors and other partners, generating income and expense reports, and communicating with other members of staff across the organization.

  • As directed by the Director of Development, provides information and administrative support for the efforts of the Artistic Director and Board members pertaining to fundraising activities.
  • Responds to inquiries from supporters and potential supporters, maintaining a high standard of customer service at all times.
  • Development liaison to the Patron Services team.
  • Blog about development-related news and donor stories on the Portland Center Stage website.

Required Qualifications & Skills

  • College degree or equivalent required.
  • Minimum two years experience in individual donor development and/or fund development.
  • Demonstrated success in working as a member of a team and developing effective working relationships with Board members, staff, donors, volunteers, and the general public.
  • Commitment to professional ethics in working with highly confidential, sensitive information.
  • Meticulously detailed oriented and organized, with the strong ability to successfully multi-task as necessary or requested.
  • Proven experience with the successful use of social media for fundraising campaigns.
  • Commitment to Portland Center Stage’s mission and ability to present, inform, and motivate individuals and groups about our mission and programs.
  • Excellent verbal and written communication skills.
  • Ability to lead multiple long and short-term projects simultaneously, meeting all related deadlines with the ability to plan, prioritize, coordinate, and manage own work.
  • Proven ability to work unsupervised, make decisions and solve problems independently, effectively, and creatively.
  • Strong computer skills, including intermediate or higher level of proficiency with Microsoft Office (Excel, PowerPoint, and Word) and experience working with electronic donor tracking systems/databases. Tessitura experience preferred.

Physical Requirements & Working Conditions

  • The work environment is in an office.
  • The work hours are daytime with some weekend and evening work required.

Salary & Benefits

  • DOE
  • Medical benefits, including health, dental and vision available 1st day of month following hire.
  • PTO
  • 403 (b) retirement plan with a 2% employer match

To Apply:

Please send a cover letter and resume to hr@pcs.org with the subject line “Development Associate/PCS Email.” The position is open until filled. No phone calls, please.



Portland Center Stage is committed to advancing equity and diversity in all that we do. PCS does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital or familial status, sexual orientation, gender identity, veteran status or any other basis prohibited by local, state, or federal law. We encourage people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

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