Employment

We seek staff members who have a passion for the arts and who enjoy working in a creative and demanding environment. As an Equal Opportunity Employer, Portland Center Stage is committed to supporting a diverse workforce and does not discriminate in employment based on race, color, religion, sex or national origin. Qualified applicants are considered for all positions without regard to age, marital status, sexual orientation, or the presence of a non-job-related medical condition or handicap.


PATRON SERVICES ASSOCIATE

Supervisor: Patron Services Manager/Assistant Managers

The Patron Services Specialist is a full-time, exempt position that serves as the primary point of sales and service for an assigned portfolio of patrons at Portland Center Stage. The Patron Service department manages ticket all sales for PCS productions and events, focused on a model of active sales and excellent customer relationship management.

Functions & Duties

  • The Patron Services Specialists will serve a portfolio of patrons, subscribers and donors, to whom they will provide full sales and services as the assigned contact.
  • Develop relationships with patrons to improve the theatergoing experience and exceed their expectations.
  • Maintain thorough knowledge of ticketing software and ticketing policies.
  • Assist in providing ticketing services for all PCS subscribers and single ticket patrons, and for other PCS events or activities as needed.
  • With the assistance of their managers, maintain thorough knowledge of all current and upcoming PCS performances, programs, classes and other events taking place in the building that have been booked by outside clients.
  • Work closely with House Managers, Concierges and other front of house staff to create a welcoming environment and memorable experience for all PCS patrons.
  • Participate in meetings of PCS Marketing staff, and other staff or committees as needed.

QUALIFICATIONS: Knowledge, skills and abilities required

  • Sales and customer service expertise.
  • Ability to be a vital part of a sales team and to hit sales targets annually.
  • Excellent oral and written communication skills.
  • Experience with Microsoft Word, Excel and Outlook, and ability to learn Tessitura database system.
  • Trustworthiness and ability to work with large amounts of cash and confidential financial information.
  • Strong attention to detail.
  • Ability to effectively manage multiple projects.
  • Enjoy working with people.
  • Demonstrated ability to work with people in a variety of settings, including business professionals, volunteers, patrons, and PCS staff.
  • Adaptability and flexibility.
  • Mature self-starter with ability to prioritize.
  • Committed to working as a member of a team.
  • Possess an intellectual curiosity and a desire to learn about the theater, our building and the community surrounding it.
  • Radiate compassion and excitement.
  • Must be able to converse with anybody in every situation in a respectful manner, and listen carefully to what others are saying and also what isn’t being said.

Education and Experience

  • Bachelor’s degree.
  • 3+ years experience in direct sales and customer service.

Physical Requirements and Working Conditions

  • The work environment is in an office.
  • The work hours are daytime with some weekend and evening work required.
  • Must be comfortable working in an environment in which directions and priorities can change rapidly..
  • Travel is limited to the local area.
  • Expect light lifting of up to 40 pounds.

Additional Information

  • Full-time, exempt position with paid time off.
  • $28,000 - $30,000 annually with bonus opportunities, DOE.
  • Medical, dental and vision coverage
  • 403(b) retirement plan available.

To apply
Please submit a cover letter and resume to .(JavaScript must be enabled to view this email address) with the subject line “Patron Services Representative/PCS Website.” Deadline to apply is Sept. 26, 2014

No phone calls, please.


EVENING CUSTODIAN (2 Positions Available)

Operations Manager

The position is part time, non-exempt with variable hours. We are seeking a self-motivated individual for janitorial services. The ideal candidate will be focused, flexible, have great attention to detail, and thrive in a multi-task oriented environment.

Essential Responsibilities

  • Cleaning and recycling of the facility, including special attention to administrative offices, public areas, restrooms, Vera Katz Park, and outside trash receptacles.
  • Manages waste stream for the highest levels of efficiency and recycling.
  • Maintains and organizes janitorial storage areas.
  • Maintains accurate inventory of janitorial equipment, materials and supplies.
  • Notifies Lead Custodian when supplies are needed.
  • Ensures compliance with LEED “Green Cleaning” standards.
  • Adheres to regulations and workplace safety rules.
  • Completes a daily janitorial report.
  • Performs other duties as assigned.

Qualifications & Skills

  • Minimum 2 years experience in janitorial and cleaning buildings and grounds of a large facility.
  • Proficient in use of materials, methods, practices and equipment used in building cleaning and maintenance. 
  • Manages time efficiently and appropriately, with the ability to learn show and event schedules to help identify special space considerations and priorities.
  • Two or more years of college or vocational school or equivalent.
  • Has basic word processing and email capability.
  • Ability to read and follow written reports, instructions and OSHA regulations.
  • CPR Certification a plus.

Physical Requirements & Working Conditions

  • Must be comfortable working in an environment in which directions and priorities can change rapidly.
  • Ability to stand for extended periods of time and reach restricted spaces.
  • Ability to lift up to 75 pounds.
  • Flexible schedule, including weekends and evenings, as necessary.

Salary & Benefits

  • $10.25 per hour
  • Part-time, 20 hours per week, non-exempt
  • Complimentary tickets to Main Stage and Studio productions.

To apply
Please submit a cover letter and resume to .(JavaScript must be enabled to view this email address) with the subject line “Evening Custodian/PCS Website.”

No phone calls, please.


KITCHEN ASSISTANT/COOK

Reports to: Kitchen Supervisor

The Armory Café and its staff are an important component of the theatergoing experience offered at Portland Center Stage. The Kitchen Assistant/Cook is responsible for working in the kitchen to prepare food served during performances and other events hosted at the Gerding Theater at the Armory. Candidates for this position must adhere to food service regulations as prescribed by the Multnomah County Health Department.  The most qualified candidate will have a minimum two years kitchen experience and an elevated sense of ownership over kitchen responsibilities.

Essential Responsibilities

  • Prepare all ingredients needed for service in the Armory Café according to instruction.
  • Ensure that the quality, quantity, freshness and presentation of all food served meets the Kitchen Supervisor’s standards.
  • Ensure that all food is adequately covered, labeled, dated and rotated.
  • Track product and notify Kitchen Supervisor of ordering needs.
  • Work to reduce waste.
  • Work with the Kitchen Supervisor and Event & Rentals Manager to execute catered events.
  • Assist with the production of prepared foods.
  • Maintain a clean and orderly work space at all times.
  • Guarantee that the kitchen is prepared to be used by outside caterers, whenever necessary.
  • Additional duties as assigned by the Kitchen Supervisor.

Qualifications & Skills

  • Food Handlers Permit in hand.
  • Minimum one year experience working in food preparation required, two years experience preferred.
  • Fundamental cooking techniques, including skill with a knife (speed, safety, consistency).
  • Strong work ethic and adaptability.
  • Self-motivated to identify problems and resolve them quickly.
  • Ability to work with a sense of urgency and timeliness.
  • Ability to follow instructions and procedures.
  • Any combination of expo, event, catering, and/or brunch experience a plus.
  • Talents extending to mis en place and plating a plus.

Physical Requirements & Working Conditions

  • Ability to stand for extended periods of time.
  • Ability to lift a minimum 30 lbs.
  • Ability to visually examine products for quality and freshness.
  • Open availability preferred. Includes weekends, daytime, and early evening hours.

Salary & Benefits

  • Salary commensurate with experience.
  • This position is part-time, non-exempt.
  • Complimentary tickets to Main Stage and Studio productions.
  • Employee meal benefits.

To apply
Please submit a cover letter, resume, and three professional references to .(JavaScript must be enabled to view this email address) with the subject line “Kitchen Assistant/PCS Website.”

No phone calls, please.

 




Portland Center Stage is committed to supporting a diverse workforce and does not discriminate in employment based on race, color, religion, sex or national origin. Qualified applicants are considered for all positions without regard to age, marital status, sexual orientation, or the presence of a non-job-related medical condition or handicap.

Dreamgirls
September 20 — November 2

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October 4 — November 16

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