Employment

We seek staff members who have a passion for the arts and who enjoy working in a creative and demanding environment. As an Equal Opportunity Employer, Portland Center Stage is committed to supporting a diverse workforce and does not discriminate in employment based on race, color, religion, sex or national origin. Qualified applicants are considered for all positions without regard to age, marital status, sexual orientation, or the presence of a non-job-related medical condition or handicap.


CONCIERGE

Supervisor: Operations Manager/House Managers during performances

This part-time, hourly position is responsible for greeting, assisting, and treating all our visitors with the utmost respect and courtesy. The position provides our guests, artists, and vendors with information and guidance with the highest level of responsiveness, and monitors lobby traffic at all times to ensure security of the facility.

Essential Responsibilities

  • Acknowledge and welcome all visitors to the theater and direct them to the right information or resource.
  • Answer questions about Portland Center Stage, the building and its history, performances, programs and events, as well as be knowledgeable about parking, local businesses and venues, and special events.
  • Accept packages, keep mail logs, answer phones as needed, notify appropriate staff when appointments or deliveries arrive.
  • Assure prompt and positive action on any guest’s questions, requests, concerns, suggestions and complaints.
  • Project an approachable and professional image in personal appearance, manner and demeanor.
  • Be always polite, flexible and accommodating.
  • Work with the Facilities team to ensure that appropriate access and security is maintained.  Monitors cameras and door/alarm systems as needed.
  • Maintain knowledge of emergency and evacuation procedures.
  • Assist with front-of-house activities when needed, and check in with the house manager half hour before curtain to see if they need any assistance.
  • Maintain a consistent presence at the lobby concierge desk with the exception of moving from the front desk to open doors or when helping a patron.

Knowledge, Skills & Abilities Required

  • Must be customer service oriented. This position is on the front lines of PCS’s relationship with its patrons. Must be able to effectively and calmly deal with a multitude of patron issues while maintaining PCS policies.
  • Must be a master of conversation: able to converse with anybody in every situation in a non-threatening manner and with respect, and listen carefully to what others are saying and intend to say.
  • Must be knowledgeable about the building, the company and the programs, promotions and productions we offer, as well as be familiar with local businesses, parking, venues and special events.
  • Must love helping people and enjoy working with the public.
  • Strong attention to detail.
  • Intellectual curiosity.
  • Adaptability, flexibility and caring empathy.
  • Committed to working as a member of a team.
  • Proficient with computers, mobile technology and social networking media such as Facebook and Twitter.
  • Strong work ethic.
  • Self awareness and integrity (doing what’s right even when no one is looking).

Physical Requirements & Working Conditions

  • 20 -25 hours per week, variable schedule including daytime, evenings, and weekends.
  • Able to climb stairs.
  • Able to stand the duration of the work shift.
  • Physically able to lift and carry up to 30 lbs.
  • Excellent verbal and written communication skills.
  • Must be comfortable working in an environment in which directions and priorities can change rapidly.
  • Physically able to work under pressure in a fast-paced environment.


Education & Experience

  • High School diploma or equivalent.
  • 2 years of customer service experience.
  • Theater background preferred.

  • Salary & Benefits>

    • Hourly rate of $10.25
    • Complimentary tickets to all productions.

    To apply
    Send a cover letter and resume to .(JavaScript must be enabled to view this email address) with the subject line “Concierge/PCS Website.”

    No phone calls, please.


    FOOD & BEVERAGE SERVICE STAFF

    The Armory Café & Bar and its staff are an important component of the theatergoing experience offered at Portland Center Stage. Employees in our food and beverage program work in partnership with the entire front of house team to ensure that patrons, artists, staff, and guests receive exemplary customer service and hospitality.

    The Food & Beverage Service Employee is responsible for working in the Armory Café and/or the Armory Bar to serve food, concessions, and beverages offered during performances and other events hosted at the Gerding Theater at the Armory. Candidates for this position must adhere to both food service regulations as prescribed by the Multnomah County Health Department, as well as alcohol service regulations as prescribed by the Oregon Liquor Control Commission (OLCC). Ideal applicants will exhibit cleanliness, order, speed, efficiency, and an attention to detail.

    Open availability preferred. Includes weekends, daytime, and early evening hours.

    Essential Responsibilities

    • Ensure that the quality of food and beverages served meet standards and expectations. Food & Beverage Service Employees must be able to recognize quality by attractiveness, color, form, plate, neatness, temperature, accompaniments, and garnishes.
    • Maintain working knowledge of all products available for purchase. Food & Beverage Service Employees must know the preparation methods, ingredients, preparation times, and portion sizes of all menu and bar items.
    • Serve, and prepare when needed, food and beverages at a quick pace to ensure all patrons are seated on time.
    • Track product and notify Supervisor(s) of ordering needs.
    • Work to reduce waste.
    • Work with the Supervisor(s) and Events & Rentals Manager to execute catered events.
    • Assist all food and beverage staff during service as needed.
    • Maintain clean and orderly work stations at all times. Thoroughly clean work stations at the end of each shift.
    • Assist customers with cash handling transactions with attentiveness and accuracy.
    • Guarantee that work stations are prepared to be used by outside caterers, whenever necessar..
    • Additional duties and training sessions as assigned by Supervisor(s).

    Qualifications & Skills

    • Food Handlers/OLCC Alcohol Service Permit in hand.
    • Minimum one year experience required, two years experience preferred.
    • Fundamental service techniques.
    • Working knowledge of wine, beer, spirits, and espresso drinks.
    • The ability to multitask with a sense of urgency and timeliness is essential. Candidates must be able to work efficiently with ease and calm, while projecting confidence and professionalism.
    • Previous server, food runner, barista, barback and/or bartender experience expected. Candidates for this position must be able to respond to requests immediately.
    • Neat and clean appearance required.
    • Candidates must demonstrate an effortless and friendly demeanor, excellent oral communication skills, and a positive can-do attitude.
    • Strong attention to detail.
    • Ability to follow instructions and procedures.
    • Any combination of theatre, brunch, or kitchen experiences a plus, as well as a desire to cultivate relationships with our consistent customer base.

    Physical Requirements & Working Conditions

    • Ability to stand for extended periods of time.
    • Ability to lift a minimum 30 lbs.
    • Ability to work in a fast-paced environment with rapidly changing priorities.
    • Ability to provide consistent service to patrons during multiple high-volume performances.
    • This position requires correct cash handling.

    Salary & Benefits

    • Hourly rate of $10.00.
    • This position is part-time, seasonal, and non-exempt.
    • Complimentary tickets to productions.
    • Employee meal benefits.

    To apply
    Send a cover letter and resume to .(JavaScript must be enabled to view this email address) with the subject line “Food and Beverage Staff/PCS Website.”

    No phone calls, please.


    OPERATIONS ASSISTANT

    Operations Assistant

    The position is part time, non-exempt. We are seeking a team-oriented individual to be a member of our Operations department to help us maintain, improve, and secure the Gerding Theater at the Armory. We are seeking an individual with a flexible schedule to work in an active environment setting up and running events, handling facility operations during U.S Bank Main Stage and Studio productions, and performing facility maintenance and organization projects.  The ideal candidate will be self-motivated, have excellent communication and customer service skills, and be able to handle heavy physical labor at times.

    Essential Responsibilities

    • Setting up for public and private events as specified.
    • Assist with all aspects of events in building.
    • Working with Operations Manager on essential tasks for the maintenance, improvement, and security of the Armory.
    • Assist house manager(s) for U.S Bank Main Stage and Studio productions.
    • Concierge desk coverage and janitorial duties, as needed.

    Qualifications

    • Theater degree or technical theater knowledge, building maintenance and/or security experience a plus.
    • Passion for the arts, particularly theater, a plus.

    Skills and Knowledge

    • Basic carpentry, painting, drywall repair. Theater tech, lighting and sound skills.
    • Must be able to take direction as needed.
    • Self-motivation with the ability to manage multiple projects with limited supervision.
    • Be focused, flexible and have great attention to detail.
    • Ability to build effective working relationships with co-workers.

    Physical Requirements and Working Conditions

    • Must be able to lift a min of 50 lbs. and work with ladders/heights.
    • Must be able to work daytime, evening, and weekends depending on the events scheduled.
    • Must be comfortable working in an environment in which directions and priorities can change rapidly.

    Salary & Benefits

    • Hourly rate of $10.50.
    • Complimentary tickets to U.S Bank Main Stage and studio productions.

    To apply
    Send a cover letter and resume to .(JavaScript must be enabled to view this email address) with the subject line “Operations Assistant/PCS Website.”

    No phone calls, please.


    EVENING CUSTODIAN (2 Positions Available)

    Operations Manager

    The position is part time, non-exempt with variable hours. We are seeking a self-motivated individual for janitorial services. The ideal candidate will be focused, flexible, have great attention to detail, and thrive in a multi-task oriented environment.

    Essential Responsibilities

    • Cleaning and recycling of the facility, including special attention to administrative offices, public areas, restrooms, Vera Katz Park, and outside trash receptacles.
    • Manages waste stream for the highest levels of efficiency and recycling.
    • Maintains and organizes janitorial storage areas.
    • Maintains accurate inventory of janitorial equipment, materials and supplies.
    • Notifies Lead Custodian when supplies are needed.
    • Ensures compliance with LEED “Green Cleaning” standards.
    • Adheres to regulations and workplace safety rules.
    • Completes a daily janitorial report.
    • Performs other duties as assigned.

    Qualifications & Skills

    • Minimum 2 years experience in janitorial and cleaning buildings and grounds of a large facility.
    • Proficient in use of materials, methods, practices and equipment used in building cleaning and maintenance. 
    • Manages time efficiently and appropriately, with the ability to learn show and event schedules to help identify special space considerations and priorities.
    • Two or more years of college or vocational school or equivalent.
    • Has basic word processing and email capability.
    • Ability to read and follow written reports, instructions and OSHA regulations.
    • CPR Certification a plus.

    Physical Requirements & Working Conditions

    • Must be comfortable working in an environment in which directions and priorities can change rapidly.
    • Ability to stand for extended periods of time and reach restricted spaces.
    • Ability to lift up to 75 pounds.
    • Flexible schedule, including weekends and evenings, as necessary.

    Salary & Benefits

    • $10.25 per hour
    • Part-time, 20 hours per week, non-exempt
    • Complimentary tickets to U.S Bank Main Stage and Ellyn Bye Studio productions.

    To apply
    Please submit a cover letter and resume to .(JavaScript must be enabled to view this email address) with the subject line “Evening Custodian/PCS Website.”

    No phone calls, please.




    Portland Center Stage is committed to supporting a diverse workforce and does not discriminate in employment based on race, color, religion, sex or national origin. Qualified applicants are considered for all positions without regard to age, marital status, sexual orientation, or the presence of a non-job-related medical condition or handicap.

Dreamgirls
September 20 — November 2

The Typographer’s Dream
October 4 — November 16

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